Specialist – Inbound Chat – Customer Services (Pune)
Specialist – Inbound Chat – Customer Services (Pune)
Blog Article
We're searching for a dedicated and motivated Specialist to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound chat. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in understanding customer needs and offering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound messaging platforms.
- Resolving customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for interaction? Do you thrive in a dynamic environment where you check here can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with efficient support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their delight.
- Cultivate your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are ready to take on a challenge, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for solving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, supporting them with their concerns through live chat.
- Responsibilities include:
- Proactively connecting with customers via live chat
- Delivering prompt and effective solutions to customer requests
- Maintaining a courteous and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a firm work ethic, we encourage you to submit your application! This is an amazing opportunity to develop your career in customer service while making a difference in a growing company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a friendly and supportive attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you shine in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing prompt and exceptional support via live chat. You'll be responsible for resolving customer inquiries, troubleshooting issues, and ensuring a positive journey.
We offer a collaborative work environment with opportunities for growth. If you are eager to make a real impact, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a keen eye for detail and a passion to deliver exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our cherished customers. You will handle their inquiries in a timely and professional manner. Your interpersonal skills will be instrumental in building positive customer interactions.
At Eclerx Pune, we strive to create a inclusive work environment where you can develop both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for personal advancement.
- As you are a results-oriented individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to apply!